Thanks for shopping at Caja.
If you are not entirely satisfied with your purchase, we are here to help.
- It’s ok ……. We all change our mind.
Return
- You have 3 calendar days to return an item from the date you received it.
- To be eligible for the return, your item must be unused and in the same condition as you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned. we will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (original Method of payment).
- You will receive the credit within (Certain amount of days ….), depending on card issuer’s policies.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you received a refund the cost of shipping will be deducted from your refund.
Contact us
- If you have any question on how to return your item to us, please contact us on the email ( ecommerce@caja.store) or call us on (0235372086 - 01015155073)
